I have had a long-term care insurance policy since 2010. My original agent
changed companies, and I had the great fortune to be assigned to Vianey
Galvan. When it was time to go on Medicare and choose a supplemental policy,
she did all the research and presented me with half a dozen companies from
which to choose. She knew the pluses and minuses of each company and the
benefits of each kind of policy. I chose Plan F. When the long-term care
company raised its rate (1st time in 7 years), we discussed altering my
policy. She knew that it would cost more to change it than to just not take
advantage of the opportunity to live anywhere in the world should I need a
nursing home. We discussed other factors and made a choice of benefits that
were no less than I already had due to having been with the insurance
company so long. When the med. supp. industry came up with Plan G, she
notified me immediately because she knew it was a better deal for me. Vianey
is completely professional while, at the same time, being quite personable.
She wants to know her client so that she can match wants and needs with
available policies. She loves researching and is very good at it. I have
never gotten the feeling that she was steering me in a certain direction
because of any benefit to her. Bottom line - I completely trust her to take
care of my insurance needs.
