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I have had a long-term care insurance policy since 2010. My original agent changed companies, and I had the great fortune to be assigned to Vianey Galvan. When it was time to go on Medicare and choose a supplemental policy, she did all the research and presented me with half a dozen companies from which to choose. She knew the pluses and minuses of each company and the benefits of each kind of policy. I chose Plan F. When the long-term care company raised its rate (1st time in 7 years), we discussed altering my policy. She knew that it would cost more to change it than to just not take advantage of the opportunity to live anywhere in the world should I need a nursing home. We discussed other factors and made a choice of benefits that were no less than I already had due to having been with the insurance company so long. When the med. supp. industry came up with Plan G, she notified me immediately because she knew it was a better deal for me. Vianey is completely professional while, at the same time, being quite personable. She wants to know her client so that she can match wants and needs with available policies. She loves researching and is very good at it. I have never gotten the feeling that she was steering me in a certain direction because of any benefit to her. Bottom line - I completely trust her to take care of my insurance needs.

Margaret G

Our Providers

AARP

Website URL:
http://www.aarp.org/

Aetna

Policy Questions URL:
http://www.aetna.com/individuals-families-health-insurance/member-guidelines/member_services.html

Website URL:
http://www.aetna.com/

Aflac

Claim Phone:
(800) 992-3522

Claim URL:
https://my.aflac.com/portal/server.pt?open=512&objID=639&mode=2

Policy Questions:
(800) 992-3522

Policy Questions URL:
https://my.aflac.com/portal/server.pt?open=512&objID=639&mode=2

Website URL:
http://www.aflac.com/

All Risks Ltd.

Policy Questions URL:
http://www.allrisks.com/contact/contact-form

Website URL:
http://www.allrisks.com/

American General Life Insurance

Policy Questions:
800-231-3655

Website URL:
http://www.americangeneral.com

American Modern Insurance Group

Claim Phone:
800-375-2075

Claim URL:
https://myclaim.amig.com/claims?ref=a

Policy Questions:
800-543-2644

Policy Questions URL:
http://www.amig.com/customer/

Billing Phone:
800-543-2644

Billing URL:
https://www.amig.com/customer/make-a-payment/?utm_source=make_payment&utm_medium=top_menu_site&utm_campaign=homepage_updates_nov2019

Website URL:
https://www.amig.com/

American National Insurance

Policy Questions URL:
http://www.anico.com/ContactUs/index.htm

Website URL:
http://www.anico.com/

American Reliable

Claim Phone:
800-245-1505

Claim URL:
http://www.assurantspecialtyproperty.com/aric/reportaclaim.html

Policy Questions:
480-483-8666 or 800-535-1333

Policy Questions URL:
http://www.americanreliable.com/customerinformation.aspx

Website URL:
http://www.americanreliable.com/

American Strategic Insurance

Claim URL:
http://www.americanstrategic.com/claims-center/

Policy Questions:
866-274-8765

Policy Questions URL:
http://www.americanstrategic.com/policyholders/

Billing URL:
https://www.americanstrategic.com/policyholders/

Website URL:
http://www.americanstrategic.com/

American Summit

Claim Phone:
817-632-2612

Policy Questions:
254-399-0626/800-749-6419

Policy Questions URL:
https://www.american-summit.com/

Billing URL:
https://www.american-summit.com/

Website URL:
https://www.american-summit.com/

Ameritas

Claim Phone:
800-487-5553

Billing Phone:
800-659-2223

Billing URL:
https://www.ameritas.com/wps/portal/corp/?1dmy¤t=true&urile=wcm:path:/ameritas/about-us/contact-us

Website URL:
https://www.ameritas.com/wps/portal/corp/Home/home

AmTrust

Claim Phone:
888-239-3909

Claim URL:
https://amtrustfinancial.com/claims

Policy Questions:
877-528-7878

Billing Phone:
877-528-7878

Billing URL:
https://amtrustfinancial.com/payments

Website URL:
https://amtrustgroup.com/

Appalachian Underwriters

Claim Phone:
888-376-9633

Claim URL:
http://www.appund.com/Contact

Policy Questions:
888-376-9633

Policy Questions URL:
http://www.appund.com/Contact

Billing Phone:
888-376-9633 ext. 2206

Billing URL:
http://www.appund.com/Contact

Website URL:
http://www.appund.com/

Assurant Employee Benefits

Policy Questions:
800-442-7742

Policy Questions URL:
https://www.assurantemployeebenefits.com/wps/portal/Home

Website URL:
https://www.assurantemployeebenefits.com/wps/portal/Home

Assurity Life Insurance Company

Claim Phone:
(800) 869-0355, Ext. 4484

Claim URL:
http://206.222.203.28/Calcs/SDI/

Policy Questions:
(800) 869-0355, Ext. 4279

Policy Questions URL:
http://assurity.com/panel/products.html

Website URL:
http://assurity.com/

Avesis

Policy Questions:
800.828.9341

Policy Questions URL:
https://www.avesis.com/Commercial/contact.aspx

Website URL:
https://www.avesis.com/Commercial/index.aspx

Axis Insurance

Policy Questions:
866-224-2281

Policy Questions URL:
http://www.axisinsurance.com/contact.php

Website URL:
http://www.axisinsurance.com/

Banner Life

Claim URL:
https://my.lgamerica.com/claims/new

Policy Questions:
800-638-8428

Website URL:
https://www.lgamerica.com

Bankers Insurance

Claim Phone:
800-765-9700

Claim URL:
https://secure4.bankersinsurance.com/Consumer/

Policy Questions:
800-627-0000

Policy Questions URL:
http://www.bankersinsurance.com/customer-support.html

Billing URL:
https://secure4.bankersinsurance.com/Consumer/

Website URL:
http://www.bankersinsurance.com/

Berkshire Hathaway Guard Insurance Companies

Claim URL:
https://www.guard.com/docs/ClaimReport.pdf

Policy Questions URL:
https://www.guard.com/quick_facts.htm

Billing URL:
https://gigezrate.guard.com/dotnet/mvc/GIG/makePayment/

Website URL:
http://www.guard.com/

Berkshire Hathaway Inc.

Website URL:
http://www.berkshirehathaway.com/

Bristol West Insurance Group

Claim Phone:
1-800-274-7865

Claim URL:
https://www.bristolwest.com/bristolwest/Customer/Claim.aspx

Policy Questions:
1-888-888-0080

Policy Questions URL:
https://www.bristolwest.com/bristolwest/Contact.aspx

Billing Phone:
1-888-888-0080

Website URL:
http://www.bristolwest.com

Builders & Tradesmen's Insurance Services, Inc

Policy Questions:
877-649-6682

Policy Questions URL:
https://my.btisinc.com/Company/Contact-Us

Website URL:
https://my.btisinc.com/

Cat Coverage

Claim Phone:
801.268.2600 Option 2

Policy Questions URL:
https://www.catcoverage.com/login.aspx

Billing Phone:
801.268.2600 Option 2

Billing URL:
https://www.catcoverage.com/login.aspx

Website URL:
https://www.catcoverage.com/login.aspx

Chubb

Claim Phone:
800-252-4670

Claim URL:
https://www.chubb.com/us-en/claims/commercial-claims.aspx

Website URL:
https://www.chubb.com/us-en/

Cigna

Policy Questions:
(800) 244-6224

Billing Phone:
(877) 484-5967

Website URL:
http://www.cigna.com/

CNA Insurance Companies

Claim Phone:
877-CNA-ASAP

Claim URL:
https://www.cna.com/web/guest/cna/reportaclaim

Policy Questions:
800-CNA-2000

Policy Questions URL:
https://www.cna.com/web/guest/cna/contactus

Billing URL:
https://billing.cna.com/#/login

Website URL:
https://www.cna.com

Colonial General Insurance Agency

Claim Phone:
(800)-848-8860 Option: 4

Claim URL:
http://www.sundancepremiumfinance.com/

Policy Questions URL:
http://www.colonialgeneral.com/index-1.html

Website URL:
http://www.colonialgeneral.com/index.html

CSE

Claim Phone:
800-282-6848

Claim URL:
http://www.cseinsurance.com/Claim/#page=page-1

Policy Questions:
800-282-6848

Policy Questions URL:
http://www.cseinsurance.com/contact.htm

Billing Phone:
ATM/debit card or checking: 800-780-9719, Credit cards: 877-671-0363

Website URL:
http://cseinsurance.com/

Dairyland Insurance

Claim Phone:
800-334-0090

Policy Questions:
800-334-0090

Policy Questions URL:
https://www.dairylandinsurance.com/contact-dairyland-insurance

Billing Phone:
800-334-0090

Billing URL:
https://my.dairylandinsurance.com/

Website URL:
https://www.dairylandinsurance.com/

Delta Dental

Billing Phone:
877-395-9420

Website URL:
https://www.deltadental.com/

EyeMed

Policy Questions:
866-939-3633

Website URL:
http://portal.eyemedvisioncare.com/

Fidelity and Guaranty Life

Policy Questions:
888-513-8797

Policy Questions URL:
http://home.fglife.com/contact-us

Website URL:
https://home.fglife.com/

First American Property & Casualty Group

Claim Phone:
1-888-922-5344

Claim URL:
https://www.fapcig.com/claims/index.aspx

Policy Questions:
1-888-922-5343

Policy Questions URL:
https://www.fapcig.com/customercare/index.aspx#contactus

Print proof of insurance:
https://www.fapcig.com/Registration/Login.aspx?ReturnUrl=%2fmypolicy%2fcontent%2fSummary.aspx

Billing URL:
https://www.fapcig.com/mypolicy/payments/polLookup.aspx

Website URL:
https://www.fapcig.com

Foremost Insurance

Claim Phone:
800-527-3907

Claim URL:
http://www.foremost.com/claims

Policy Questions:
800-527-3905

Billing Phone:
800-532-4221

Billing URL:
http://www.foremost.com/payonline/agent.asp

Website URL:
http://www.foremost.com/

Genworth

Claim URL:
http://www.genworth.com/content/tools_and_forms/claims.html

Policy Questions:
1 888 GENWORTH (888 436.9678)

Policy Questions URL:
http://www.genworth.com/content/contact_us/service_contacts.html

Website URL:
http://www.genworth.com/content/home.html

Hagerty Insurance

Claim Phone:
800-922-4050 (Cars) or 800-762-2628 (Boats)

Claim URL:
https://login.hagerty.com/

Billing Phone:
800-922-4050 (Cars) or 800-762-2628 (Boats)

Billing URL:
https://www.hagerty.com/authenticate/minimal/?purpose=payroll

Website URL:
https://www.hagerty.com/

The Hartford

Claim Phone:
1-800-243-5860

Claim URL:
https://www.thehartford.com/claims

Policy Questions:
860-547-5000

Policy Questions URL:
https://www.thehartford.com/contact-the-hartford

Billing Phone:
860-547-5000

Website URL:
https://www.thehartford.com/

HealthNet

Policy Questions URL:
https://www.healthnet.com/portal/member/viewCustomSupportForm.ndo

Billing Phone:
800-539-4193

Billing URL:
https://www.healthnet.com/portal/member/content/iwc/home/articles/hn_enrollee_payment.action

Website URL:
https://www.healthnet.com/

Humana

Claim Phone:
1-800-486-2620

Claim URL:
http://www.humana.com/

Policy Questions:
1-800-486-2620

Policy Questions URL:
http://www.humana.com/

Website URL:
http://www.humana.com/

Integon National

Claim Phone:
1-800-325-1088

Claim URL:
http://www.nationalgeneral.com/claims-center/default.asp

Policy Questions:
1-800-847-2886

Policy Questions URL:
http://www.nationalgeneral.com/Contact/CustomerService.asp

Billing Phone:
1-866-675-3669

Billing URL:
http://www.nationalgeneral.com/Account/Enterpolicy.asp

Website URL:
http://www.nationalgeneral.com/

International Medical Group

Claim URL:
http://www.imglobal.com/en/contact-img.aspx?location=topright

Policy Questions:
(317) 655-4500

Policy Questions URL:
https://myimg.imglobal.com/unauth/homepage.aspx

Website URL:
http://www.imglobal.com/

Lloyds Insurance

Policy Questions URL:
http://www.lloyds.com/lloyds/key-contacts

Website URL:
http://www.lloyds.com/

Lincoln Benefit Life

Policy Questions URL:
http://lbl.com/contact-us/

Website URL:
http://lbl.com/

Lincoln Financial Group

Policy Questions:
877-275-5462

Policy Questions URL:
http://www.lfg.com/LincolnPageServer?LFGPage=/lfg/lfgclient/cus/index.html

Website URL:
https://www.lfg.com

MAPFRE Insurance

Claim Phone:
1-866-351-2548

Claim URL:
https://www.mapfreinsurance.com/b2cwebapp/cwic/reportClaim/

Policy Questions URL:
https://www.mapfreinsurance.com/b2cwebapp/contactUs

Billing URL:
https://www.mapfreinsurance.com/b2cwebapp/cwic/payment

Website URL:
https://www.mapfreinsurance.com/b2cwebapp/home

Markel Insurance

Claim Phone:
800-362-7535

Claim URL:
https://www.markelinsurance.com/file-a-claim

Policy Questions:
800-416-4364

Policy Questions URL:
https://www.markelinsurance.com/contact-us

Billing URL:
https://www.markelinsurance.com/paymybill

Website URL:
https://www.markelinsurance.com/

MetLife

Claim Phone:
800-854-6011

Claim URL:
https://www.metlife.com/about/corporate-profile/pay-a-bill/claims/index.html

Policy Questions:
800-MET-LIFE (800-638-5433)

Print proof of insurance:
https://online.metlife.com/edge/web/public/login

Billing Phone:
800-680-3354

Billing URL:
https://www.metlife.com/about/corporate-profile/pay-a-bill/index.html

Website URL:
https://www.metlife.com/

MetLife Flood

Website URL:
https://www.metlifega.com/tabid/158/default.aspx

Mutual of Omaha

Claim Phone:
800-775-1000

Claim URL:
https://www.mutualofomaha.com/support/claims

Policy Questions:
800-228-7104

Policy Questions URL:
https://www.mutualofomaha.com/support/phone

Website URL:
https://www.mutualofomaha.com/

National General Insurance

Claim Phone:
1-800-325-1088

Claim URL:
http://www.nationalgeneral.com/claims-center/default.asp

Policy Questions:
1-800-847-2886

Policy Questions URL:
http://www.nationalgeneral.com/Contact/CustomerService.asp

Billing Phone:
1-800-847-2886

Website URL:
http://www.nationalgeneral.com/

North American Life Insurance Company

Policy Questions:
800-733-2524

Website URL:
http://www.nacolah.com

Pacific Specialty Insurance Company

Claim Phone:
(800) 962-1172

Policy Questions:
(800) 303-5000

Website URL:
http://www.psic-onespot.com

PersonalUmbrella.com

Policy Questions:
1-800-564-1799

Policy Questions URL:
http://www.personalumbrella.com/ref/contact.asp

Website URL:
http://www.personalumbrella.com

Principal Financial Group

Policy Questions:
800-986-3343

Website URL:
http://www.principal.com

Progressive Insurance

Claim Phone:
1-800-925-2886

Claim URL:
https://www.progressive.com/claims/

Policy Questions:
800-888-7764

Policy Questions URL:
https://www.progressiveagent.com/manage-your-policy.aspx

Print proof of insurance:
https://www.progressiveagent.com/manage-your-policy.aspx

Billing URL:
https://account.progressive.com/access/login

Website URL:
https://www.progressive.com/

Protective Life

Claim Phone:
1-800-424-1592

Claim URL:
http://www.protective.com/Claims-Life-Insurance.aspx

Policy Questions:
1-800-866-9933

Policy Questions URL:
http://www.protective.com/customer-service.aspx

Billing URL:
https://ildpiocs1.protective.com/ladocs/public/login.aspx

Website URL:
http://www.protective.com/

Prudential

Claim URL:
https://www.prudential.com/personal/life-insurance/death-claims/file-a-claim/?pswid=Z7_K8HEHHG0L8DV60AEFDLB6P3834&urile=wcm%3Apath%3A%2Fwps%2Fwcm%2Fconnect%2Fportal%20site%2Fz6_000000000000000000000000a0%2Fz6_9a0i18c0l0po80am2vkmno2g20%2Fz6_9a0i18c0lgos30a6cm62v52085%2Fz6_9a0i18c0loeh50aeebr39g1ts3%2Fz6_k8hehhg0lgm4c0adhn0q078pn1%2Fz6_k8hehhg0l0to60an3j2h0fgng7%2Fz6_o26a1k41loitb0al301lae5l76#!/

Policy Questions URL:
https://www.prudential.com/contact-us

Website URL:
https://www.prudential.com/

Reliance Standard

Policy Questions:
800-351-7500

Policy Questions URL:
https://customercare.rsli.com/Contact/

Website URL:
http://www.reliancestandard.com/home/

Risk Placement Services, Inc.

Policy Questions:
(866) 595-8413

Billing Phone:
(866) 595-8413

Website URL:
http://rpsins.com/

RLI Insurance

Claim Phone:
800-444-0406

Website URL:
http://www.rlicorp.com/index.asp

Safeco

Claim Phone:
800-332-3226

Claim URL:
https://www.safeco.com/claims

Policy Questions:
800-332-3226

Print proof of insurance:
https://customer.safeco.com/accountservices/login.aspx

Billing Phone:
1-888-723-3260

Billing URL:
https://www.safeco.com/customer-resources/customer-support/billing-and-payment

Website URL:
https://www.safeco.com/

Safeway Insurance

Claim URL:
https://www.safewayinsurance.com/Claims/claims.aspx?Lang=EN

Policy Questions URL:
https://www.safewayinsurance.com/About/Contact.aspx?Lang=EN

Billing URL:
https://www.mysafeway.com/default.aspx?Lang=EN

Website URL:
https://www.safewayinsurance.com/default.aspx?Lang=EN

SBLI Life Insurance

Claim URL:
https://www.mysbli.com/ReportDeath.aspx

Policy Questions:
1-800-694-7254

Policy Questions URL:
https://www.sbli.com/contact-us

Billing URL:
https://www.mysbli.com/MakePayment.aspx

Website URL:
http://www.sbli.com/

SecureCare Dental

Billing Phone:
(602) 241-0914

Website URL:
https://www.securecaredental.com/

SilverScript Insurance

Policy Questions:
800-790-6326

Policy Questions URL:
https://www.silverscript.com/learn/medicare-information.aspx

Billing URL:
https://www.silverscript.com/member/online-premium-payment.aspx

Website URL:
https://www.silverscript.com/

State Auto

Claim Phone:
800-766-1853

Claim URL:
https://www.stateauto.com/submitclaim/index.aspx

Policy Questions URL:
http://www.stateauto.com/contact.aspx

Billing Phone:
1-800-444-9950

Billing URL:
http://www.stateauto.com/mypolicy/page.aspx?id=1518

Website URL:
http://www.stateauto.com

Statewide Insurance Corporation

Claim Phone:
Claims

Claim URL:
http://www.statewide-insurance.com/claims.php

Website URL:
http://www.statewide-insurance.com/

The Standard

Policy Questions:
877-276-6616

Policy Questions URL:
http://www3.standard.com/net/public/Individuals/ContactUs

Website URL:
http://www3.standard.com

Total Dental Administrators

Billing Phone:
801-268-9740

Website URL:
https://www.tdadental.com/

Transamerica

Policy Questions:
800-797-2643

Policy Questions URL:
http://www.transamerica.com/portal/contact_us/default.asp

Website URL:
http://www.transamerica.com

Travelers Insurance

Claim Phone:
800-252-4633

Claim URL:
https://www.travelers.com/claims/report-claim/index

Policy Questions:
800-842-5075

Print proof of insurance:
https://selfservice.travelers.com/login/#/

Billing Phone:
800-842-5075

Billing URL:
https://www.travelers.com/online-service

Website URL:
https://www.travelers.com/

UCA General Insurance Services

Claim Phone:
714-228-7900

Policy Questions:
800-222-5582

Policy Questions URL:
https://www.ucageneral.com/Company/Contacts.aspx

Billing Phone:
800-222-5582

Billing URL:
https://www.ucageneral.com/company/ezpay.aspx

Website URL:
https://www.ucageneral.com/

UnitedHealthcare

Claim URL:
https://www.myuhc.com/member/prewelcome.do?currentLanguageFromPreCheck=en

Policy Questions:
866-633-2446

Billing Phone:
800-842-4571

Website URL:
https://www.uhc.com/

UnitedHealthcare: Golden Rule

Claim Phone:
800-657-8205

Policy Questions:
866-310-7451

Policy Questions URL:
https://www.uhone.com/contact-us

Website URL:
https://www.uhone.com/

Zurich Insurance

Claim Phone:
800-987-3373

Claim URL:
https://webclaims.zurichna.com/#/claims

Policy Questions:
800-382-2150

Print proof of insurance:
https://secure.zurichna.com/zus/zurichus.nsf/pages/My+Zurich?OpenDocument&login

Billing Phone:
800-382-2150

Website URL:
https://www.zurichna.com/

National Lloyds Insurance Company

Policy Questions:
800-749-6419

Website URL:
http://www.nationallloydsinsurance.com/

Nationwide Commercial Insurance

Website URL:
http://www.bizsolutionscenter.com/

Nationwide

Claim Phone:
1-800-421-3535

Claim URL:
https://www.nationwide.com/insurance-claims/

Policy Questions:
877-669-6877

Policy Questions URL:
https://www.nationwide.com/personal/contact/

Billing Phone:
877-669-6877

Billing URL:
https://myservicing.nationwide.com/#/personal/quickpay/search

Website URL:
https://www.nationwide.com/